Frequently Asked Questions

WHAT ARE THE MEASUREMENTS FOR YOUR STICKERS?

Measurements are in inches and go by the height of the sticker. You see each sticker size in each sticker listing.

 

WHAT IS THE PROCESSING & SHIPPING TIME FRAMES?

Processing time is 2-3 business days. Processing time is not the same as shipping time. Therefore, your order will be shipped 2 to 3 business days after you've purchased. All items are shipped with USPS. Shipping time is 2-5 business days. Shipping time may very depending on the post office.

 

ARE YOUR VINYL DECALS AND STICKERS REMOVABLE?

Some of my stickers are removable but not always reusable. All of my vinyl deals are removable but can not be reused. 

 

CAN I PUT YOUR VINYL STICKERS ON DISH WARE?

If you will be putting one of my VINYL STICKERS on dish ware, it is recommended you hand wash the item in warm water. Do not put the item in the dishwasher.

 

HOW DO I PAY FOR MY ORDER? IS IT SECURE?

You can use and major credit card, your bank card, or your PayPal account.

PayPal is one of the most trusted online payment solutions on the web. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. Etsy accepts Visa, MasterCard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.

 

WHAT ARE YOUR TYPICAL TURNAROUND TIMES?

My turnaround times vary depending on what type of item you purchase:

PREMADE DESIGNS
1 to 3 days

CUSTOM DESIGNS
1 to 4 weeks depending on the custom item ordered. Once you place your custom order, I will contact you via email to let you know when I can start on your order. If you need your order rushed, there will be a $60 rush fee. By paying this rush fee your order will move to the top of my list.

 

DO YOU OFFER TECHNICAL SUPPORT?

My premade designs come with basic technical support for 48 hours after the design is installed where I’ll be happy to answer any basic troubleshooting questions you may have. For further or more complex technical support, you’ll need to contact me for a price quote.

 

WHAT PLATFORMS DO YOU DESIGN FOR?

I design for blogs or sites hosted through Blogger,  Weebly, and Shopify.


I do not design for WordPress. WordPress.com is the free version of WordPress and does not support custom themes. If your blog is hosted through WordPress or a platform other than Blogger or Weebly, I will not be able to serve you.

 

WILL I LOSE ANYTHING ON MY BLOG BY USING ONE OF YOUR DESIGNS?

No. Your post content, comments and sidebar widgets will remain as is, only the design of your blog will change. You will be able to add or remove any information as usual with one of my themes. It is however, recommended that you save a back-up of your blog anytime you change your blog design.

 

CAN I ADD OR CHANGE THINGS TO MY BLOG DESIGN IN THE FUTURE?

Yes. You are welcome to add or change things on your blog or site after you purchase a theme from me. If you know how to add things on your own, you are more than welcome to do so without my permission or assistance. I, however, ask that you not alter any design images I've created for you without my permission first.

If there are items you’d like added in the future that you do not know how to add on your own, then I will be happy to assist with these items. Please visit my custom designs page for a list of options and pricing.

 

HOW DO I ADD YOU AS ADMIN?

Email - contact@christinthomas.com

FOR BLOGGER
1. First you need to log into your blogger account.
2. Go to your blog settings you wish to add an ADMIN to.
3. Under Permissions you will see Blog Authors, under your name click on "+ Add Author". Add the email you would like to send the author invitation too.
4. Once that person accepts your invitation, go back to your setting and by their name change it from Author to Admin.

FOR WEEBLY
1. First you will need to log into your Weebly account.
2. Click on the edit button you wish to add an ADMIN to.
3. Click on Editors, then click on "Add Editors.
4. Enter the email CONTACT@CHRISTINTHOMAS.COM as ADMIN. Then click on Administrator.
5. Once you have done that click on "Add Editor". I will receive the email and accept the invitation.